Privacy Policy

This privacy notice explains how Umbelditta Letter Atelier processes personal data when you visit umbelditta.cfd, contact the studio, or book calligraphy services in Bologna, Italy. We process data in line with Regulation (EU) 2016/679 (GDPR) and Italian privacy rules supervised by the Garante per la protezione dei dati personali.

Data controller

The controller is Umbelditta Letter Atelier, Via San Felice 48, 40122 Bologna, Italy. You may reach us at [email protected] or +39 051 649 2281. For privacy requests, please mark the subject line “Privacy request” so we can respond within the timelines expected under Italian and EU law.

Data we process

We may process identity and contact details you send (name, email, phone, message content), appointment preferences, and basic technical logs needed to operate the website securely. If you commission lettering, we may retain project notes, addresses for envelope work, and delivery information strictly for fulfilling the service you requested from Umbelditta Letter Atelier.

Legal bases include performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR), legitimate interests in running a small studio website and preventing abuse (Art. 6(1)(f)), and consent where you opt into optional analytics cookies (Art. 6(1)(a)). Necessary cookies and security measures do not rely on marketing consent.

Retention

Enquiry messages are kept only as long as needed to reply and follow up on services, then deleted or archived under ordinary business retention. Commission files may be retained for warranty, accounting, or legal obligations applicable in Italy. You may ask Umbelditta Letter Atelier for an approximate retention period for your specific file.

Sharing

We do not sell personal data. Providers that host email or infrastructure may process data as processors under instructions, with appropriate safeguards. Where international transfers occur, we rely on GDPR transfer tools. Authorities may receive data only when required by Italian or EU law.

Your rights

You may request access, rectification, erasure, restriction, portability, and objection where applicable. You may withdraw consent for optional cookies at any time without affecting prior lawful processing. You also have the right to lodge a complaint with the Garante per la protezione dei dati personali (www.garanteprivacy.it) or another EU supervisory authority of your habitual residence.

Umbelditta Letter Atelier will not require unnecessary data for a simple workshop enquiry. If a request is complex, we may ask for information to verify identity before disclosing records. This notice may be updated; the current English version remains available on this page.